Shipping Policy
Effective Date: February 20, 2025
At SIGHTTOPIX, we are dedicated to providing fast and reliable shipping for all orders. Our goal is to ensure that your order arrives in a timely manner, and we strive to offer the best possible shipping experience. Please review the following shipping terms and conditions.
1. Shipping Methods
We offer a variety of shipping methods to meet your needs. Shipping options and rates will be displayed at checkout based on your delivery address. Available methods may include:
- Standard Shipping: Typically arrives within 7-10 business days within the United States.
- Expedited Shipping: Typically arrives within 3-5 business days for faster delivery.
- International Shipping: We also offer international shipping to select countries. Delivery times and fees will vary based on the destination.
2. Shipping Costs
Shipping costs are calculated during the checkout process and will depend on the shipping method, your delivery location, and the size and weight of your order. Please note that SIGHTTOPIX offers free standard shipping on orders over $50 within the United States. Any additional charges, such as expedited shipping or international fees, will be added to your order during checkout.
3. Processing Time
Orders are typically processed within 1-2 business days after receipt of payment. You will receive an email notification once your order has been shipped. Please note that processing time may vary depending on product availability and demand.
4. Delivery Times
Delivery times vary based on the shipping method and destination. Please note the following estimates:
- Domestic Orders:
- Standard Shipping: 7-10 business days
- Expedited Shipping: 3-5 business days
- International Orders: Delivery times may vary based on the destination and customs procedures. Typically, international shipments take 10-20 business days, depending on the country.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website. Please allow 24-48 hours for the tracking information to be updated after shipment.
6. Shipping Restrictions
While we strive to deliver to as many locations as possible, there are some restrictions:
- P.O. Box Addresses: Some carriers may not deliver to P.O. Box addresses. Please provide a physical address for delivery if possible.
- International Shipping: SIGHTTOPIX ships to select international destinations. If we do not currently ship to your country, please contact us, and we may explore possible solutions.
7. Shipping Delays
While we work hard to ensure your order arrives on time, SIGHTTOPIX cannot be held responsible for delays caused by third-party carriers, customs procedures, or unforeseen circumstances, such as weather or holidays. Please be aware that delays may occur outside our control, especially during peak seasons.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at contact@sighttopix.xyz. We will work with the carrier to resolve the issue and, if applicable, initiate a claim. We recommend inspecting your package immediately upon arrival. In the case of damaged goods, please report the damage within 5 business days of delivery.
9. Address Errors
Please ensure that the shipping address you provide is correct. SIGHTTOPIX is not responsible for delays or undelivered packages caused by incorrect or incomplete shipping addresses. If you notice an error in your shipping address, please contact us as soon as possible to make any necessary corrections before your order is processed.
10. Contact Us
If you have any questions regarding shipping, delivery times, or need assistance with your order, please feel free to contact us at:
SIGHTTOPIX
Street: 2491 Rainbow Road, Irvine, California, United States
Phone: 626-216-3333
Email: contact@sighttopix.xyz
By shopping with SIGHTTOPIX, you agree to the terms of this Shipping Policy. Thank you for choosing SIGHTTOPIX for your children’s clothing needs!